Help desk ticketing system is a help desk system tot that
centralizes and automates ticketing management task, and allow converting email
service request in to actual IT tickets. Ticket software allow IT technician to
streamline ticket management with task automation and customization. Ticketing
software allow to everyone to automates ticket assignment, routing and joint it
with right technician at the right time. It save time and manual effort for the
help desk team & improve help desk activity and productivity. NABD enables you
to: automate ticket assignment, routing with right technician at the right
time, automate convert email service request in to IT ticket in the help desk
ticketing, generate tickets status and
technician performance report.
Help desk ticketing system is an It ticketing system that
integrates with NABD and serve monitor software enabling you to automatically
convert network & server node failure, device/interface performance &
configuration issues, and critical application faults directly into help desk
tickets.
NABD’ helpdesk ticketing system offers a built-in reporting engine to generate
comprehensive reporting for various help desk needs.
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